Dear Sirs

I would like to compliment Michael and his team whom you sent to put up the tent.  They were extremely helpful and polite and patient in waiting while we decided on the best position for the tent.  They were careful to ensure that the pegs did no damage to pipes.  Michael was quick to address the problem of the wrong heaters having been delivered.

Please convey to them my compliments and regards.  They helped in making the party a success.

Kind regards
Alan Dodson